Patient Resources

Patient Portal Information

Our online, secure patient portal allows you to easily manage and access your personal health information online, at any time.

Through your Patient Portal you can:

• View your visit summaries
• Request medication refills
• View lab results
• Contact the office with medical questions
• Much more

Patients of the Saratoga Hospital Medical Group - Primary Care Mechanicville practice are eligible to enroll in the Patient Portal.

For information on how to enroll or with questions on the Patient Portal, please review our Frequently Asked Question or contact our office directly at 518-580-2099..

Billing and Financial Assistance

Co-payments, deductibles, account balances and payments for other costs not covered by insurance are expected at the time of service. For your convenience, payment can be made by check, cash, money order, debit or credit card (VISA, MasterCard, Discover and American Express). Payments may also be made online.

For those who cannot afford to pay all or part of their balance. Saratoga Hospital provides financial assistance. We are committed to reducing financial barriers to healthcare, making financial aid available to all low-income, uninsured or underinsured individuals who qualify for help with their Hospital bills. No person who is found eligible for financial assistance will be charged more for emergency or other medically necessary care than the amounts generally billed to individuals who have insurance coverage.

You can learn more about our Financial Assistance Program and access an application here.

Medication Refill

You may submit refill requests using our refill line through the patient portal or by contacting your pharmacy who will notify us electronically. We handle these requests Monday thru Friday from 8:30 a.m. to 4:30 p.m. Please allow up to 48 hours for us to process your request.

On Call Information

To reach our clinical team after hours, please call our office number 518-580-2099 All calls are handled by our answering services and the on-call provider. They will be able to assist you with medical advice and treatment.

For patients with life threatening illnesses or need immediate medical attention after business hours:

Alfred Z. Solomon Emergency Center

Saratoga Hospital
Inpatient and outpatient surgical, diagnostic and treatment services
211 Church Street
Saratoga Springs, NY 12866
518-587-3222

For minor injuries or illnesses after business hours, please consider:

Wilton Medical Arts - Urgent Care

Open 7 days a week at convenient hours
3040 Route 50
Saratoga Springs, NY 12866
518-580-2273

Malta Med Emergent Care

Open 24 hours a day, 7 days a week
6 Medical Park Drive
Malta, NY 12020
518-289-2024

Medline Plus

Looking for information on health conditions, medication or medical research? We encourage you to visit MedLinePlus, the National Institutes of Health’s website that provides free, up to date, reliable health information for patients, their families and friends.